1. Introduction
At Snell Media, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, process, and protect your personal data when you visit our website, use our services, or communicate with us. We comply with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679), the German Federal Data Protection Act (BDSG), and other applicable data protection regulations.
By using our website or services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please refrain from using our website and services.
2. Data Controller
The data controller responsible for processing your personal data is:
Snell Media
Owner: Gregory John Snell
Address: Barnerstraße 53, 22765 Hamburg, Germany
VAT ID: DE 815 645 939
Phone: +49 01523 761 3335
Email: greg@snellmedia.com
3. Data We Collect
We collect personal data from you through various interactions on our website and services, including when you provide information directly to us or when data is automatically collected during your use of our website.
3.1 Information You Provide to Us
- Contact Information: This includes your name, email address, phone number, and physical address, which you provide when you:
- Sign up for our services.
- Contact us via our contact form or email.
- Subscribe to our newsletter.
- Payment Information: When you make purchases through our site, we may collect billing information such as credit card details or bank transfer data. Please note that payment processing is conducted through third-party payment processors (e.g., Stripe, Revolut) and is subject to their privacy policies.
- Photography Tours: If you book a photography tour, we may also collect personal details necessary for organizing the tour, such as your passport number, date of birth, and travel preferences.
3.2 Data Collected Automatically
When you visit our website, certain data is automatically collected, such as:
- IP Address
- Browser Type and Version
- Operating System
- Pages Viewed on Our Website
- Cookies: Small text files stored on your device to enhance your browsing experience. Please see Section 6 for more information on cookies.
3.3 Special Categories of Data
We do not collect special categories of data (such as health data or religious beliefs) unless required for specific services, such as catering to special dietary needs during tours. In such cases, we will seek your explicit consent.
4. Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds, in compliance with Article 6(1) of the GDPR:
- Contract Performance: Processing is necessary for the performance of a contract, such as processing tour bookings or fulfilling product purchases.
- Consent: Where you have provided explicit consent for specific data processing activities, such as subscribing to our newsletter or for marketing communications.
- Legal Obligations: Processing is necessary to comply with legal obligations, such as tax laws and record-keeping.
- Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services, ensuring website security, or conducting marketing activities.
5. How We Use Your Data
Your personal data will be used for the following purposes:
- To Provide Our Services: Including managing tour bookings, fulfilling product orders, and responding to inquiries.
- Marketing & Newsletters: If you have explicitly consented, we will use your email address to send you newsletters, promotional offers, or other marketing materials. You can withdraw your consent at any time by clicking “unsubscribe” in any marketing email or contacting us at greg@snellmedia.com.
- Customer Support: To provide assistance with any questions or issues related to our services.
- Compliance and Legal Obligations: To comply with our legal obligations under applicable laws.
- Website Improvements: To analyze website traffic and enhance user experience.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience. Cookies help us to:
- Remember your preferences and previous interactions.
- Understand how our website is used and optimize functionality.
You can control cookie settings through your browser and can refuse cookies, but some parts of our website may not function properly without them.
For more information, please refer to our Cookies Policy.
7. Data Sharing and Disclosure
We will not sell, rent, or trade your personal data to third parties. However, we may share your data with the following categories of recipients:
- Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as payment processors, shipping companies, or IT service providers.
- Legal and Regulatory Authorities: We may disclose your data to comply with legal obligations, protect our rights, or respond to lawful requests from public authorities.
- Third-Party Partners: With your consent, we may share your data with third-party partners for marketing or promotional purposes.
8. International Data Transfers
We may transfer your personal data to third-party service providers located outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses or other legal mechanisms permitted under Chapter V of the GDPR.
9. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, accounting, or reporting obligations. Once your data is no longer needed, we will securely delete or anonymize it.
10. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can ask us to correct inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”): You can request that we delete your data in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You can ask us to limit the processing of your data in certain cases.
- Right to Data Portability: You can request that we provide your data in a structured, machine-readable format for transfer to another service provider.
- Right to Withdraw Consent: You can withdraw your consent at any time, particularly for marketing communications.
- Right to Object: You can object to the processing of your data for direct marketing purposes or other legitimate interests.
To exercise any of these rights, please contact us at greg@snellmedia.com. We will respond to your request within 30 days, as required by law.
11. Data Security
We implement technical and organizational security measures to protect your data from unauthorized access, loss, or damage. These measures include encryption, secure storage, and access controls. However, no system is completely secure, and we cannot guarantee absolute data security.
12. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal data.
13. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page, and we will update the “Effective Date” accordingly. Your continued use of our website and services after changes to this policy indicates your acceptance of the revised terms.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Snell Media
Owner: Gregory John Snell
Email: greg@snellmedia.com
Phone: +49 01523 761 3335