Terms and Conditions

1. Introduction

Welcome to Snell Media. These Terms & Conditions (hereinafter referred to as “Agreement”) govern your use of our website, services, and any products provided by Snell Media (www.snellmedia.com). By accessing or using any part of our services, you acknowledge that you have read, understood, and agreed to be bound by the terms contained herein. This Agreement constitutes a legally binding contract between you (hereinafter referred to as “User,” “Client,” or “You”) and Snell Media, operated by Gregory John Snell, registered in Germany. If you do not agree with any of the terms outlined, you must cease using our services immediately.


This Agreement complies with the relevant provisions of the German Civil Code (Bürgerliches Gesetzbuch – BGB), German Commercial Code (Handelsgesetzbuch – HGB), and applicable regulations in the European Union, including but not limited to GDPR (General Data Protection Regulation – Regulation (EU) 2016/679).


2. Company Information

  • Legal Entity: Snell Media, Gregory John Snell
  • VAT Identification Number (USt-IdNr.): DE 815 645 939
  • Trade Registry Number (Handelsregister): 22 019 574 681
  • Steuer Number (Tax Number): 41 / 232 / 03734
  • Business Address: Barnerstraße 53, 22765 Hamburg, Germany
  • Contact Information:

3. Scope of Services

Snell Media offers a variety of services, including but not limited to:

  • Digital Photography
  • Photo Editing
  • Video Production
  • Video Post-Processing
  • Digital Content Curation & Consultation
  • Digital Advertising Consultation
  • Photography Tours & Workshops (International)
  • Photo and Video Education

These services are subject to the specific terms outlined in this Agreement, and additional terms may apply for individual service agreements or contracts.


4. User Obligations

The User agrees to use Snell Media‘s services in accordance with applicable German and EU laws, including but not limited to §§305-§310 of the BGB, governing the use of general terms and conditions in commercial transactions, and GDPR regulations governing personal data processing.

  • Workshop Conduct: Users participating in workshops or events organized by Snell Media are required to follow the provided code of conduct. Failure to comply with rules, including but not limited to harassment, inappropriate behavior, or disruptive actions, may result in immediate dismissal without any refund.
  • Illegal or Harmful Use: The User agrees not to use Snell Media services to distribute illegal or harmful content. Snell Media reserves the right to terminate services immediately for any violation of this clause and pursue legal action where applicable.

5. Formation of Contract

A legally binding contract between the User and Snell Media is established upon the payment of a 20% non-refundable deposit for services, including but not limited to photography tours, workshops, or consultations. The payment of the deposit constitutes the User’s acceptance of these Terms & Conditions.

  • Distance Contracts & Withdrawal Rights: As outlined in §355 BGB, Users entering into contracts remotely (e.g., online bookings) are entitled to a 14-day withdrawal period for services, unless the service starts within the withdrawal period and the User has expressly waived their right to withdraw.

6. Pricing, Payments & Taxes

All prices listed for services on the Snell Media website are inclusive of applicable VAT as per §13b UStG (German VAT Act). Prices may vary depending on the specific services, scope of work, or location of events.

  • Accepted Payment Methods:
    • Credit Cards (via Stripe)
    • Revolut Online Payments
    • Direct Bank Transfers (upon request)

The User is responsible for any additional fees incurred during the payment process, such as bank fees, currency conversion fees, or international transaction fees.


  • Price Adjustments: Snell Media reserves the right to adjust prices at any time. For ongoing contracts or services, any price changes will be communicated in writing with 30 days’ notice, and the User has the option to cancel the service prior to the price adjustment taking effect.

7. Cancellations & Refunds

7.1. Cancellation by User

  • Deposits: Deposits paid to secure services (e.g., tours, workshops) are non-refundable. However, if the User cancels more than 120 days before the start of the service, 75% of the deposit will be refunded.
  • Cancellations within 120 Days: Cancellations made within 120 days of the event or service start date will result in the forfeiture of the entire deposit.

7.2. Final Payment Cancellations

  • More than 120 Days Before Service: A full refund minus a 10% administrative fee will be granted if the final payment is canceled more than 120 days before the service start date.
  • Between 120 and 90 Days: If the User cancels between 120–90 days prior to the start date, 50% of the total amount paid will be refunded.
  • Less than 90 Days: Cancellations made less than 90 days before the service start date will not be eligible for any refund, unless a replacement participant is found.

7.3. Cancellation by Snell Media

If Snell Media is required to cancel a service due to force majeure events (e.g., natural disasters, pandemics, governmental restrictions), the User will receive a full refund. However, Snell Media will not be responsible for any additional costs incurred by the User, such as travel, accommodation, or other non-refundable expenses. Users are advised to purchase travel insurance that covers such risks.

  • Force Majeure & Service Impossibility: Under §275 BGB, Snell Media is entitled to cancel or modify services when performance becomes impossible or unreasonably burdensome, without liability for damages.

8. Liability Limitations

Snell Media‘s liability for direct damages resulting from its services is limited to the total amount paid by the User for the specific service. Snell Media is not liable for indirect or consequential damages, including but not limited to loss of income, loss of data, or personal injury, unless such damages are a result of gross negligence or intentional misconduct by Snell Media, as per §309 BGB.


  • Third-Party Services: Snell Media is not responsible for third-party services used by the User in conjunction with a Snell Media event or service, such as accommodation, transport, or catering. It is the User’s responsibility to assess and arrange for such services independently.

9. Intellectual Property Rights

All intellectual property created by Snell Media, including but not limited to photographs, videos, digital content, and educational materials, remains the exclusive property of Snell Media.

  • Usage Rights: Users may not reproduce, distribute, or publicly display any content provided by Snell Media without prior written permission.
  • Copyright Infringement: Any unauthorized use of Snell Media‘s intellectual property will result in legal action under German Copyright Law (UrhG) and EU Directives.

10. Governing Law & Jurisdiction

This Agreement is governed by the laws of the Federal Republic of Germany. Any disputes arising from or related to these Terms & Conditions will be subject to the exclusive jurisdiction of the courts located in Hamburg, Germany, pursuant to Article 7(1)(b) of Regulation (EU) No 1215/2012 (Brussels I Regulation Recast).

  • Jurisdiction: All disputes will be resolved in Hamburg, and the User agrees to submit to the exclusive jurisdiction of these courts.

11. Modifications to the Agreement

Snell Media reserves the right to modify or update these Terms & Conditions at any time. Any updates will be communicated to Users through the Snell Media website or via email. Continued use of the services after any such modifications constitutes acceptance of the revised terms.